Close collaboration, happy clients.
Building surprise and delight into our client experience is a key priority, and getting rave reviews from our clients means we’re on the right track. Here are a few our clients have been kind enough to share their praise publicly.
Flexibility and great customer service is what comes to my mind when I call on my team at iDiscover…especially crunch-time during trial. They never fail me!
I appreciate the speed, flexibility and reliability of iDiscover. Their team is available 24/7, weekends and holidays. I cannot imagine not having iDiscover as part of our team from document collection, at the beginning of a case, all the way through trial. Their customer service has been unparalleled. I know I will always be taken care of for complex and rush projects.
I am a very busy paralegal and need dependable and knowledgeable assistance with both e-discovery and trial preparation. My iDiscover team provides both. I can perform at my best with iDiscover in my corner.
Working with iDiscover is one of the most pleasant customer services experiences I have ever had. We work in a business where tight turn projects happen often, and knowing we have iDiscover always ready and willing to make that happen gives the whole company much comfort and confidence. We know they will deliver a quality product, work within whatever time frame they have been provided, and honestly we couldn’t ask for more.
I rely on the expertise of iDiscover for their consultative approach to my document productions, from collecting, processing of electronic data for a native review or providing the customer service for a paper production. Always professional and very flexible with their services.
iDiscover was there for us through an enormous case. They never once balked at our requests – that came in all hours of the day. Everything was taken care of in an organized, efficient and pleasant manner. I will continue to use iDiscover for our large (often demanding) cases! I don’t trust just any vendor – I only trust the best and that’s what I found at iDiscover. From their willingness to answer my questions – any time of the day – to going the extra mile to make sure I was taken care of, they are the best! Vendors are many but the best are few. iDiscover is one of the few. From the efficiency, reasonable pricing and amazing customer service, iDiscover is one of kind.