Flexibility & Customization

When your case requires customization, iDiscover responds with the flexibility and support you need. You have full access to our U.S.-based development team who will quickly respond to your needs. Invariant™ is built on a plug-in architecture, which allows our developers to add functionality within hours

Customization requests may include addressing exotic file types, special data filters, custom reporting elements and more. Recent examples include the addition of support for: JungUm Global (24Hrs), Bloomberg Emails (48Hrs), and Microsoft Snapshot files (24Hrs)

• JungUm Global: iDiscover received a call from a frustrated client needing support for a proprietary Korean file type. iDiscover went to work: we reverse engineered the files and were able to completely support this exotic file format within 24 hrs.
  
  
• Bloomberg Emails: A prospective client approached iDiscover with a Bloomberg intensive e-discovery project. They expressed frustration with how other providers support Bloomberg emails. Within 48 hours iDiscover customized its software to provide an exceptional solution for Bloomberg email processing and review.
  
  
• Microsoft Snapshot: iDiscover received a call from a prospective client with thousands of Microsoft Snapshot files that needed immediate processing. Two prior vendors had processed the data to several thousand empty place holders and sent an invoice. iDIscover's team of developers examined the files, created a solution in under 24 hours and completed the project on time.