Quality Control

iDiscover understands how important it is to provide predictable high quality results on every project we deliver. For this reason, we have experienced quality control professionals on staff overseeing every project. We integrate quality control into each stage of the e-discovery process and continually enhance our capabilities to insure the highest quality deliverables possible.

• A 140-point comprehensive quality control checklist guides every project to ensure consistent accuracy and completion of all deliverables


• All technical personnel are trained extensively in all quality control procedures


• Quality control is implemented extensively throughout each stage of our process


• No item of work may proceed to the next phase of the processing pipeline without first passing quality control inspection


• All quality control is performed based on a peer review system such that no technician may confirm his/her own work.
  
  
  
  • All parties involved are held accountable for approved work
  
  
• All work is checked against the initial project intake form and against any subsequent change orders to insure accuracy on dynamic projects


• Multiple integrity checks throughout the process insure defensibility